Legal Notices

1. Scope

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This privacy policy (hereinafter “Policy”) applies regardless of the means or support used to access our website and sets out the conditions under which, during your browsing, we collect, use and store information about you, and the choices you have regarding the collection, use and disclosure of that information.

It also applies to all of the services that we provide as part of our activities.

By accessing this website or contracting with us, you acknowledge that you have read, understood and agreed to be subject to the conditions provided for in this Policy.

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2. Definitions

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Personal data: all information concerning an identified or identifiable natural person.

Processing: any operation relating to personal data, whatever the means and processes used, in particular collection, recording, conservation, use, modification, communication, archiving, erasure or destruction of data.

Data controller: the private person or federal body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Processor: the private person or federal body which processes personal data on behalf of the data controller.

Data security breach: any security breach resulting in accidental or unlawful loss of personal data, modification, erasure or destruction, disclosure or unauthorized access to such data.

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3. When you browse our website

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3.1 Data collected

3.1.1 Navigation data

When you browse our website, we may collect the following information about you:

- Your IP address;

- The date and time of your visit;

- The browser used;

- The brand of equipment you are using to connect.

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3.1.2 Contact data

In addition, when you [make a contact request/subscribe to our newsletter], we collect, with your consent, the following information:

- Your first and last name;

- Your email address ;

- Your phone number.

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3.1.3 Data from social networks

When you allow a third-party social network (such as Facebook, Twitter, LinkedIn, YouTube, etc.) to share with us, we may receive any data you share publicly on that social network and the data that is part of your profile. This may include basic data relating to your account (e.g. name, email address, gender, date of birth, city of residence, profile picture, user ID, friends list, etc.) and any other information or activity that you authorize the third-party social network to share.

To learn more about how we receive data about you from third-party social networks or to stop sharing your data on these social networks, we invite you to consult the terms of use of these social networks.

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3.2 Purposes of data use

As the controller of the personal data we collect on our site, this article describes the purposes for which we process your data. Not all data use purposes apply to all users.

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3.2.1 Service supplies

We use your contact data to respond to your requests for contact or sending a newsletter.

 

3.2.2 Marketing

We use your data to send you information about our services and promotional offers, ask you to participate in studies or to develop a more direct relationship with you.

 

3.2.3 Personalisation

We use your data to analyse your preferences and habits, personalise your experience on our site, and optimise our site for you and your computer. This also allows us to offer you content that better matches your interests.

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3.2.4 Pursuit of our legitimate interests

Your data may also be used to pursue our legitimate interests, which includes monitoring the use of our site, as well as investigating any complaints we may receive, from you or third parties.

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3.3 Cookies

When you visit our website, data may be stored in or retrieved from your browser, usually in the form of cookies.

This information may relate to you, your preferences or your device and is primarily used to ensure that the website functions properly.

We inform you that when browsing our website, these types of cookies are used:

 

3.3.1 Necessary cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are generally established as a response to actions you have taken that constitute a request for services, such as logging in or filling out forms. You can configure your browser to block or be informed of the existence of these cookies, but certain parts of the website may be affected.

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3.3.2 Performance cookies

These cookies allow us to determine the number of visits and traffic sources, in order to measure and improve the performance of our website. They also help us identify the most/least visited pages and evaluate how visitors navigate the website.

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3.3.3 Cookies for targeted advertising

These cookies may be set up on our website by our advertising partners. They may be used by these companies to build a profile of your interests and provide you with relevant adverts on other websites.

You can disable them through your browser security settings.

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4. When you are a client of Jenna Assistante Freelance

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4.1 Data collected

4.1.1 Identification data

When you contract with us, we collect information that identifies you such as:

- Your first and last name;

- Your date of birth

- Your postal address;

- Your email address ;

- Your phone number

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4.1.2 Financial data

To use our services, you may sometimes be required to provide your financial information. We use them to complete a transaction. Example: You enter your credit card details in our online registration system.

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4.2 Purposes

As part of the performance of our services, we process your personal data for the following purposes:

- Contractual execution;

- Accounting management;

- Marketing analysis

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However, we point out that not all objectives apply to all clients.

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5. Categories of recipients

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5.1 Subcontracting

We use subcontractors and external service providers for [e.g. manage and/or maintain our website, accounting management, advertising].

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When we use subcontractors, we ensure that they apply technical and organizational security measures at least equivalent to those we put in place to guarantee the security of the subprocessed personal data.

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5.2 Transmission to third parties

We may transmit your data to third parties if required by law or at the request of a judicial or administrative authority, to protect our rights or interests.

 

6. Data Security and Privacy

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We have implemented adequate security measures (technical and organizational) in accordance with legal requirements and the rules of the art taking into account the risks incurred to protect your data against any accidental or intentional manipulation, loss, destruction, communication or against unauthorized access.

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7. Your rights

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You have the possibility to ask us for access, rectification, transmission or erasure of your personal data.

To exercise your rights, please contact us using the contact details indicated in the “Contact” paragraph.

 

8. Contact

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For any questions relating to this Policy, the processing of personal data that we carry out or to exercise your individual rights, please contact us at the following address: jenna@assistantefreelance.ch

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10. Update

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This Policy may be modified depending on legal, operational and strategic developments. Any updates will be available on this same page.